To strengthen customer satisfaction, and increase repeat customer purchases, MUSE Group’s professional pre and post sales customer service team for brands operates 7 days a week and 14 hours a day. We provide regular product training, sales training and KPI evaluation to our customer service staff ensuring our clients and customers receive a high standardize level of services and excellent user shopping experience.
Elements of our Customer Service offerings include:
- Dedicated representatives are trained to support your brand
- Issue management system and activity reporting
- Rigorous customer service KPI assessment